At this time, the following item types not supported in Backup My Org:
Business Analyst App
Supported Types with Exceptions
Map Services with their source will be able to be backed up and restored. If a source is not available on the backup, the Map Service will only be backed up as a registered service with restoration to a link to the original Map Service.
Due to the ArcGIS REST API, Map Services cannot be overwritten, so all restore operations will create a new Map Service.
For more information about Backup My Org, including supported items and system requirements, please see our product page.
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