At this time, the following item types not supported in Backup My Org:

• Hub Sites

• Enterprise Sites

• Operation View

• Insights Workbook

• Workforce Project

• Business Analyst App

Supported Types with Exceptions

Map Services:

• Map Services with their source will be able to be backed up and restored. If a source is not available on the backup, the Map Service will only be backed up as a registered service with restoration to a link to the original Map Service.

• Due to the ArcGIS REST API, Map Services cannot be overwritten, so all restore operations will create a new Map Service.
  

Web Experience:

• If a web experience contains widgets not present in the destination environment, the restore will fail.

• If the ArcGIS version of the backed up Web Experience and the Destination Environment do not match, a warning message will be shown in the restore preprocessing stage. This is because the data structure of web experience configurations has changed between versions, which may cause a number of issues ranging from format changes to feature services not displaying.

For more information about Backup My Org, including supported items and system requirements, please see our product page.

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