If you are repeatedly experiencing "Token Expired" warnings in Backup My Org or Clean My Org, even after refreshing your tokens in the "Manage Identities" tab, you may need to adjust your ArcGIS Enterprise settings.
Note: This is NOT a setting or configuration found within Backup My Org orĀ Clean My Org.
Please see the official Esri Documentation on how to Specify the default token expiration time.
To change the default token expiration time, follow the steps below. The value you specify applies to all members; you cannot specify different values for specific members.
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