Troubleshooting articles


TitleCreatorModified
Setup Admin Tools App-Server without Application Request Routing (ARR)Kenny TranOct 18, 2024
Copying and Cloning Items with GEO Jobe AppsBlake BilboOct 01, 2024
Backup My Org - Unsupported and Experimental Item TypesBlake BilboSept 20, 2024
About "Type" and "Access" for UsersBlake BilboMay 20, 2024
Handling CleanMyOrg Error: "TypeError: Cannot Read Property ‘db’ of Null"Blake BilboMay 07, 2024
When Mapfolio Is Repeatedly Asking You to Sign In After Entering Your ArcGIS Online CredentialsBlake BilboApr 23, 2024
Can Admin Tools Create, Import, or Restore Deleted Items to an ArcGIS Organization?Blake BilboApr 23, 2024
Regarding Clean My Org Running On Non-Server ComputersBlake BilboFeb 26, 2024
If You Have Issues Signing Into Admin Tools for ArcGIS OnlineBlake BilboFeb 20, 2024
If You Are Signing In To Admin Tools for ArcGIS and Receive "Could not get user information. Please contact your organization's administrator." or "Unable to check purchase status, error: [request:server]: Failed to fetch error".Blake BilboMar 15, 2023
Backup My Org TroubleshootingBlake BilboDec 16, 2022
If You Keep Receiving Error The Server Has Closed The Connection. Please Refresh And Try AgainBlake BilboOct 19, 2021
If You Receive Invalid Redirect URI When Trying To Save Your Identity In Clean My Org or Backup My OrgBlake BilboMar 25, 2021
If You Cannot Delete Users with Admin Tools for ArcGISBlake BilboSept 23, 2020
If You Get the Following Error: "IIS HTTP Error 404.3 - Not Found"Blake BilboJul 08, 2020
If Admin Tools Mongo DB Service Will Not StartDavid HansenJul 07, 2020
If Mapfolio Content is No Longer Shared With Your ArcGIS Online GroupKen DomanJul 07, 2020
If You Open CleanMyOrg.exe, But The Window Immediately ClosesBlake BilboMar 09, 2019
If http://localhost:8000 Is Not Working When You Open Clean My Org In Your Browser.Blake BilboMar 09, 2019
If Your Organization’s URL Is Not showing Up On The Add New Identity URL Field In Clean My Org.Blake BilboMar 08, 2019