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There may be times when an on-premise installation of a GEO Jobe product is updated, but the application appears to have not changed, despite the service being restarted. One of the most common causes of this behavior is
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the result of multiple copies of
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the product
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existing in various
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locations on the
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installation machine.
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This
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typically happens when multiple
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(or previous) individuals have been responsible or application deployments. This guide will outline how to accurately verify where the files a service use are
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located.
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Ensure the service is stopped before making any changes (if changes are needed as a result of this guide). After changes are made, restart the service. |
Open ‘Services’ on the machine that hosts the service. Find the service you are working with.
Right-click on the service in question and select ‘Properties’.
.png?version=1&modificationDate=1681240863931&cacheVersion=1&api=v2)
Under the “General” tab, look at the “Path to Executable”. This is the file path to where the service is
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pointing.
.png?version=1&modificationDate=1681240878798&cacheVersion=1&api=v2)
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If any further changes are needed to the files a product uses, |
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this location is where to do so |
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. |