Here are some of the more common questions asked regarding Admin Tools for Portal:
Q: Does Admin Tools for Portal work like Admin Tools for ArcGIS Online?
A: Yes. Admin Tools for Portal has been designed to look, feel, and work just like it does in ArcGIS Online. You have access to the same interface and workflows.
Q: Does Admin Tools for Portal offer a trial version for evaluation purposes?
A: Because Admin Tools for Portal requires a build custom-tailored for and professionally installed to the user's portal environment (which is generally different for every organization), and because the build and installs are very time and resource-intensive, we do not currently offer a "trial" of Admin Tools for Portal.
- If you are interested in how the tools work, and have content on ArcGIS Online, please try our basic version of the tools.
- If you are unsure about whether Admin Tools for Portal can be installed on your infrastructure, please visit our product page, and contact us to request a technical meeting to discuss installation.
Q: Will a license of Admin Tools for Portal cover my access to ArcGIS Online, as well?
A: No. Admin Tools for Portal is a separate licence from Admin Tools for ArcGIS Online. One license will not provide service to both ArcGIS Portal and ArcGIS Online.
Q: How many licenses will I need? Do you scale by the number of named users?
A: We do not license by number of named users. Licenses to Admin Tools are purchased by number of owned Portals. For example, If you have separate Development, Pre-production, and Production Portals, and you you would like to use Admin Tools for Portal on each of those Portals for Administration or content migration via cloning, three licenses would be required.
Q: Can the Cloning Tools be used to migrate data from one Portal environment to another, or from Portal to ArcGIS Online?
A: Yes, but there are specific caveats, and best-practices to take into consideration when performing the clone operations. Please see our Knowledge Base articles regarding cloning. Additionally, you will need the appropriate license of Admin Tools for both the origin of the content as well as the destination where the content will migrate to.
Q: What are the System Requirements?
A: Admin Tools for Portal currently works in Windows Server (2008 or 2012). Any typical Windows server used as a web server should have enough RAM, Disk space, CPUs, etc. to run Admin Tools for Portal. Admin Tools for Portal is run via web browser, such as Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer.
Q: Where should Admin Tools be Installed?
A: It is usually fine to install Admin Tools for Portal on the same machine that runs the actual ArcGIS Enterprise.
Q: Can you tell me how to Install Admin Tools for Portal?
A: Absolutely. Please see our Admin Tools for Portal Installation Guide.
Q: Do you offer installation?
A: Yes. We do sell Professional Services Installation Packages with purchase of Admin Tools for Portal. Please visit our product page, and contact us to request a quote for Admin Tools for Portal and our optional installation package.
Q: Does GEO Jobe get access to any of our data or secure information? Does GEO Jobe have access to any login credentials?
A: No, please refer to our Admin Tools | Data and Security FAQ for more detailed information.
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