Once Backup My Org or Clean My Org is correctly installed and configured, identities should be set up.

Start By Setting up Identities

You can set up your Organization’s identities and credentials on the “Manage Identities” page. To add a new identity, click on the blue plus button next to either ArcGIS Online or ArcGIS Enterprise.

Setting up an ArcGIS Online Identity:

Note for Backup My Org: If you wish to use a network drive, consider creating a symbolic link on the server to your map drive with: mklink /D "D:\yourshortcutdirectory" "\\networklocation\directory"

Note for Backup My Org: If you wish to change the backup location to a new machine, you will need keep the same drive letter.

Setting up an ArcGIS Enterprise Identity:

Note for Backup My Org: If you wish to use a network drive, consider creating a symbolic link on the server to your map drive with: mklink /D "D:\yourshortcutdirectory" "\\networklocation\directory"

  • Note for Backup My Org: You SHOULD NOT change this directory after you have set up an identity, as that could break previous backup and restore links.

Note for Backup My Org: If you wish to change the backup location to a new machine, you will need keep the same drive letter.

After Identities are correctly set up, you should be able to connect and use the applications for your licensed ArcGIS Enterprise and/or ArcGIS Online connections.

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