Exporting Logs for Backup My Org
- James Ladnier
- Kenny Tran
Owned by James Ladnier
This article is a quick guide to exporting the Server, Startup, or Hardware Specifications logs of Backup My Org if ever requested by our Support Division. Visual examples can be enlarged by clicking the image for better viewing.
Step 1. On the Backup My Org home page, locate the help icon in the top right corner
Step 2. After selecting the icon, please locate the “Export Logs” tab
Step 3. From the Export Logs tab, please select any of the following logs requested by our Support Team.
Step 4. Proceed to download the logs and send the requested file(s) as attachments to support@geo-jobe.com for review or for any further issues.
Related Articles:
Exporting Logs for Clean My Org