If you're a member of a group where someone shares an application or a template, and that person leaves the group, the content they shared is no longer available to the group. You have no way of accessing it through Mapfolio
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If you have shared content (like a web application, web map, etc.) that is used by a group, and you plan on leaving that group, this is how you can transfer ownership of the content and keep the content accessible to the group.
If you are an administrator for your ArcGIS Online Organization, you can transfer the ownership of templates and other content to users who will maintain it in their groups. Here is how you can transfer ownership using ArcGIS Online.
(Note: The Admin Tools "Update Item Owner" tool can help you perform this in bulk, if necessary) |
If you've performed these steps, and users still cannot see content shared to a group, please email or call us at 1-844-GEOJOBE
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