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Problem

After performing and install of Admin Tools for Portal. MongoDB will not start and gives an error such as “the service is not responding to the control function” (error 2186). This issue is most commonly ran into when performing and Admin Tools for Portal install in a fresh server envrionment.

Solution

This is most usually caused by not having a the most up to date version of the .NET Framework from Microsoft. Please install .NET Framework 4.5.


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