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This article is a quick guide to exporting the logs of Backup My Org if ever requested by our Support Division.

Note: The visual examples can be enlarged by clicking the image for better viewing.

Step 1. On the Backup My Org home page, locate the help icon (question) in the top right corner

Screenshot for K-base 1.jpg

Step 2. After selecting the icon, please locate the “Export Logs” tab

Screenshot for K-base 2.jpg

Step 3. From the Export Logs tab, please select the “Export Server Logs

exports ex-20241108-171444.png

Step 4. Proceed to download the logs and send the requested file(s) as attachments to support@geo-jobe.com for review.


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📘 How to Download a HAR File

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