How to Hard Refresh and Clear the Cache of a Webpage

When a web browser notices you visit a webpage frequently, it will sometimes store a cache of that page to help improve load times in the future. When you get an updated version of our products and don’t see any changes, this is likely why. Fortunately, the fix is simple - you just need to perform a hard refresh of the webpage in order to clear the cache.

 

Chrome

Firefox

Edge

Safari

 

Chrome

Firefox

Edge

Safari

Windows / Linux

Ctrl + F5

Ctrl + F5

Ctrl + Fn + F5

N/A

Mac OS

⌘ Cmd + Shift + R

⌘ Cmd + Shift + R

Multi-step process

Option + ⌘ Cmd + E

 

After performing a hard refresh, your changes should now be reflected to your respective content.

One way to confirm the page has refreshed properly is to compare the version numbers before and after refreshing.